{"id":5578,"date":"2025-12-11T08:13:03","date_gmt":"2025-12-11T07:13:03","guid":{"rendered":"https:\/\/plano-wfm.com\/en\/?p=5578"},"modified":"2025-12-17T18:44:54","modified_gmt":"2025-12-17T17:44:54","slug":"staff-planning-in-healthcare-at-christmas","status":"publish","type":"post","link":"https:\/\/plano-wfm.com\/en\/staff-planning-in-healthcare-at-christmas\/","title":{"rendered":"Staff Planning at Christmas"},"content":{"rendered":"<p>The Christmas season combines holidays, long weekends, and personal expectations for leisure time with the typical additional challenges of the cold season, increased respiratory infections, and a higher number of emergencies.<\/p>\n<p>In care facilities and hospitals, security of supply is imperative. Staff shortages have a direct impact on patient safety, quality of care, and workload. At the same time, incorrect or short-term planning exacerbates stress and fluctuation within the team.<\/p>\n<p>Studies show that poor staffing, insufficient personnel, and <a href=\"https:\/\/plano-wfm.com\/en\/shift-scheduling-software-program\/\">shift scheduling<\/a> with a higher error rate correlate with burnout in the team and poor patient outcomes. International overviews (e.g., WHO strategies for health workforce management, OECD reports on the staffing situation) emphasize the importance of strategic staff planning for the quality of care.<\/p>\n<h2>Contents:<\/h2>\n<p><a href=\"#01\">\u2193 Why is Shift Scheduling Particularly Challenging in the Healthcare Sector during Holiday Season? <\/a><br \/>\n<a href=\"#02\">\u2193 Christmas in Nursing: Who Works When? <\/a><br \/>\n<a href=\"#03\">\u2193 Legal Provisions that Planners must Observe During the Holiday Season <\/a><br \/>\n<a href=\"#04\">\u2193 How can Workforce Management Modules Provide Precise Support?<\/a><\/p>\n<p><span id=\"01\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2>Why is Shift Scheduling Particularly Challenging in the Healthcare Sector during Holiday Season?<\/h2>\n<p>This is simple to be answered, because multiple stressors occur at once: holidays and changing shift needs, seasonal peaks, for example infection waves, increased vacation and preferred shift requests from staff, strict legal rules on working and rest times, and last-minute absences. All of this must be reconciled with limited staffing, varying qualifications across wards, and the need for fair, transparent shift allocation, under intense time pressure and with little room for error.<\/p>\n<p>With data driven planning, automatic optimization, and transparent self-service features, complex holiday staffing becomes predictable and manageable, ensuring reliable care and reducing stress for both staff and managers.<\/p>\n<p>Behind the scenes, an AI supported engine optimizes the schedules. It automatically calculates who is needed and when, considering qualifications, preferences, work models, and legal requirements. If someone calls in sick or additional shifts are required at short notice, a digital workforce management tool can suggest suitable replacements within minutes, so managers do not have to rely on manual processes or chaotic workflows. Employees can view shifts, swap them, or report absences through the portal; planning becomes more transparent and participatory, which boosts satisfaction. Detailed reporting, for example on overtime, particularly stressful shifts, or when extra capacity may be needed, is also easy to produce.<br \/>\nEspecially during the holiday season, when public holidays increased demand, and personal expectations collide, a workforce management software provides all the building blocks for scheduling that balances care continuity and employee well-being. What could be chaos becomes a structured, controllable, and humane challenge.<\/p>\n<div class=\"column\" style=\"margin-bottom: 2.5em;background: linear-gradient(0deg,rgba(235, 250, 250, 1) 0%, rgba(255, 255, 255, 1) 50%)\">\n<div class=\"table-row\">\n<div class=\"column-cell\" style=\"padding: 0;vertical-align: middle;text-align: left;width: 30%\"><img decoding=\"async\" class=\"aligncenter wp-image-6201 size-medium\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2025\/06\/answer-mark.png?w=600\" alt=\"Answer !\" width=\"100%\" height=\"auto\" \/><\/div>\n<div class=\"column-cell\" style=\"padding: 0.5em;width: 70%\">\n<h3>The result:<\/h3>\n<p>With the right mix of data, smart software, fairness, and transparent communication, the holiday season in nursing homes and hospitals can be handled with confidence. Patients and staff alike get more peace of mind and significantly less stress.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p><span id=\"02\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2><strong>Christmas in\u00a0Nursing: Who\u00a0Works\u00a0When?<\/strong><\/h2>\n<p>In\u00a0<a href=\"https:\/\/plano-wfm.com\/en\/staff-planning-healthcare-sector\/\">healthcare\u00a0<\/a>the question of how to organize shifts around Christmas\u00a0comes up\u00a0anew every year.\u00a0While for\u00a0many employees December 25 and 26\u00a0are often\u00a0legally recognized holidays\u00a0and\u00a0therefore\u00a0automatically days off\u00a0from work, that is not the case in\u00a0the\u00a0care\u00a0sector.<\/p>\n<p>Hospitals, residential care\u00a0facilities\u00a0and outpatient services are\u00a0so called\u00a0facilities for providing services to the public that are allowed to work on Sundays and public holidays\u00a0(e.g.\u00a0Section 10 of the Working Hours Act\u00a0of Germany)\u00a0because continuous patient care is necessary.<\/p>\n<p>According to German law, anyone\u00a0working\u00a0on a public holiday such as December 25 or 26 is entitled\u00a0to a compensatory day off within eight weeks according to\u00a0Section 11 paragraph 3 of the Working Hours Act. This compensatory day protects against overload and ensures that employees who work on holidays still get sufficient recovery time. Many employers also make\u00a0additional\u00a0rules, often in\u00a0works\u00a0agreements or collective agreements\u00a0&#8211;\u00a0holiday pay that goes beyond the law and is compensated either financially or with extra time off.<\/p>\n<p>In Germany,\u00a0Christmas Eve (December 24) and New Year\u2019s Eve (December 31) are not public holidays. From a labor law\u00a0perspective,\u00a0they count as regular weekdays. Nevertheless, many care facilities commonly introduce shortened shifts,\u00a0implement on-call holiday coverage from a certain time, or cover these days with vacation, time off in lieu, or preferred shift schedules. There is no statutory right to time off or reduced working\u00a0hours for\u00a0these days. Such arrangements are usually based on company agreements, collective bargaining rules, or collegial fairness in scheduling.<\/p>\n<p>Fairness in scheduling is especially important at Christmas. Many teams use rotation\u00a0systems,\u00a0so the same people do not have to\u00a0work\u00a0on\u00a0holidays every year. Social factors, such as employees with young children or those without family obligations, are often\u00a0considered\u00a0as well.\u00a0Ultimately, however, the decisive\u00a0factor\u00a0like\u00a0ensuring care for those in need\u00a0takes\u00a0priority, and that\u00a0demands\u00a0a high degree of flexibility from all\u00a0staff\u00a0remains.<\/p>\n<p><span id=\"03\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2><strong>Legal\u00a0Provisions that\u00a0Planners must\u00a0Observe\u00a0During the\u00a0Holiday\u00a0Season<\/strong><\/h2>\n<p>Even if\u00a0Christmas\u00a0Season\u00a0is a hectic time, labor law\u00a0remains\u00a0labor law. Minimum rest periods, maximum working hours, bonuses for night and holiday work, documentation requirements, and work\u00a0council participation rights\u00a0&#8211;\u00a0all of this must be\u00a0considered\u00a0and correctly documented.<\/p>\n<p>Particularly valuable: WFM systems automatically check these requirements and prevent violations before they happen.<\/p>\n<div style=\"background-color: #0a6160;border-radius: 8px;margin-bottom: 1em;padding: 2em 0 0 1em\">\n<div class=\"column\" style=\"margin-bottom: 1em;color: #fff\">\n<div class=\"table-row\">\n<div class=\"column-cell\" style=\"width: 50%;padding: 0;vertical-align: bottom\">\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-6238 right\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2023\/08\/header-l-10.png\" alt=\"Dienstplanung-im-Gesundheitswesen-zu-Weihnachten-Checkliste\" width=\"100%\" height=\"auto\" \/><\/p>\n<\/div>\n<div class=\"column-cell\" style=\"text-align: left;width: 50%;vertical-align: middle;margin-bottom: 1em;padding-bottom: 1em\">\n<h3 style=\"color: #69c3c4\">Checklist for christmas shift scheduling with workforce management software<\/h3>\n<div style=\"position: relative;padding-left: 40px;margin-bottom: 0px\"><img decoding=\"async\" style=\"position: absolute;left: 10px;top: 50%;height: 25px;width: 25px\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2025\/07\/check_circle_1000dp_FFFFFF_FILL0_wght200_GRAD0_opsz48.png\" alt=\"Check Icon\" \/><br \/>\nEarly needs analysis<\/div>\n<div style=\"position: relative;padding-left: 40px;margin-bottom: 0px\"><img decoding=\"async\" style=\"position: absolute;left: 10px;top: 50%;height: 25px;width: 25px\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2025\/07\/check_circle_1000dp_FFFFFF_FILL0_wght200_GRAD0_opsz48.png\" alt=\"Check Icon\" \/><br \/>\nCentral vacation planning<\/div>\n<div style=\"position: relative;padding-left: 40px;margin-bottom: 0px\"><img decoding=\"async\" style=\"position: absolute;left: 10px;top: 50%;height: 25px;width: 25px\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2025\/07\/check_circle_1000dp_FFFFFF_FILL0_wght200_GRAD0_opsz48.png\" alt=\"Check Icon\" \/><br \/>\nDefine and check compliance rules<\/div>\n<div style=\"position: relative;padding-left: 40px;margin-bottom: 0px\"><img decoding=\"async\" style=\"position: absolute;left: 10px;top: 50%;height: 25px;width: 25px\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2025\/07\/check_circle_1000dp_FFFFFF_FILL0_wght200_GRAD0_opsz48.png\" alt=\"Check Icon\" \/><br \/>\nDefine a pool of stand-ins<\/div>\n<div style=\"position: relative;padding-left: 40px;margin-bottom: 0px\"><img decoding=\"async\" style=\"position: absolute;left: 10px;top: 50%;height: 25px;width: 25px\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2025\/07\/check_circle_1000dp_FFFFFF_FILL0_wght200_GRAD0_opsz48.png\" alt=\"Check Icon\" \/><br \/>\nCreate a communication plan<\/div>\n<div style=\"position: relative;padding-left: 40px;margin-bottom: 0px\"><img decoding=\"async\" style=\"position: absolute;left: 10px;top: 50%;height: 25px;width: 25px\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2025\/07\/check_circle_1000dp_FFFFFF_FILL0_wght200_GRAD0_opsz48.png\" alt=\"Check Icon\" \/><br \/>\nActivate reporting &amp; monitoring<\/div>\n<div style=\"position: relative;padding-left: 40px;margin-bottom: 0px\"><img decoding=\"async\" style=\"position: absolute;left: 10px;top: 50%;height: 25px;width: 25px\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2025\/07\/check_circle_1000dp_FFFFFF_FILL0_wght200_GRAD0_opsz48.png\" alt=\"Check Icon\" \/><br \/>\nFollow-up &amp; lessons learned<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<h4>Early needs analysis:<\/h4>\n<p>The\u00a0Holiday\u00a0season places special demands on\u00a0staff\u00a0planning, but Workforce Management\u00a0software can make the process efficient. The first step is an early needs analysis: forecasting features calculate staffing requirements by day and shift, while scenarios like\u00a0sickness\u00a0absences, public holidays, or increased patient numbers are\u00a0factored in\u00a0ahead of time.<\/p>\n<h4>Centralized\u00a0vacation planning:<\/h4>\n<p>Vacation\u00a0planning should be managed centrally at the same time. All requests are\u00a0submitted\u00a0through\u00a0an\u00a0employee\u00a0portal,\u00a0so shortages can be\u00a0identified\u00a0and balanced out\u00a0in advance.<\/p>\n<h4>Store and check compliance rules:<\/h4>\n<p>Compliance with regulations is equally important. Working hours, rest periods, bonuses, and holiday regulations are stored in the software and checked for\u00a0possible conflicts\u00a0through test runs.<\/p>\n<h4>Define a pool of temporary workers:<\/h4>\n<p>A flexible pool of temporary workers ensures that short-term absences can be quickly compensated.\u00a0In this\u00a0case\u00a0availability, skills, and working hours are recorded\u00a0so that the software automatically suggests suitable replacements.<\/p>\n<h4>Create a communication plan:<\/h4>\n<p>Transparent communication is crucial:\u00a0Shift schedules\u00a0should be published in\u00a0good\u00a0time,\u00a0and\u00a0changes\u00a0or swap options should be clearly communicated.<\/p>\n<h4>Activate reporting and monitoring:<\/h4>\n<p>During the\u00a0Holiday\u00a0season, dashboards and reporting tools help to keep track of absences,\u00a0utilization, and bottlenecks so that\u00a0planners\u00a0can react early.<\/p>\n<h4>Follow-up &amp; lessons learned:<\/h4>\n<p>After the Christmas season, it is worth doing a careful follow-up: Shift schedule results and any bottlenecks that occur are analyzed so that the findings can be used for planning next year and to continuously improve the process.<\/p>\n<p><span id=\"04\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<h2>How can Workforce Management Software Support?<\/h2>\n<p>In the healthcare sector in particular, scheduling staff for Christmas is a major challenge.\u00a0Questions like \u201cWho absolutely\u00a0must\u00a0work?\u201d,\u00a0\u201cWho\u00a0is\u00a0eligable\u00a0to\u00a0take time off?\u201d\u00a0and\u00a0\u201cHow can substitute days off be distributed correctly?\u201d\u00a0are part of the daily planning routine.<\/p>\n<h3>Forecast \/ Demand planning<\/h3>\n<p>Imagine if software could look back at past data, recognize patterns, compare waves of infection, and then predict when a team will be particularly needed during\u00a0Christmas\u00a0Season.\u00a0That&#8217;s\u00a0exactly what happens here. Demand planning not only shows critical\u00a0days but\u00a0also helps you decide early on whether you need\u00a0additional\u00a0staff or temporary help.<\/p>\n<h3>Automatic\u00a0shift\u00a0scheduling\/rostering<\/h3>\n<p>Here, the software takes on the most complex\u00a0Holiday Season\u00a0challenge: fair shift distribution. Without arguments, without chance, but with rules, qualifications, and preferences in mind.<\/p>\n<p>Advantage: If someone drops out during the busy period, the system calculates alternatives, including rest periods, in seconds.<\/p>\n<h3>Integrated time management\u00a0(working hours law, collective agreements, rest periods)<\/h3>\n<p>The\u00a0Christmas\u00a0season is full of surprises, but rule violations should not be one of them. Integrated time management checks legal requirements and collective agreement provisions in real time and\u00a0rings\u00a0the alarm before mistakes happen.<\/p>\n<h3>Absence and vacation management<\/h3>\n<p>When everyone wants to take\u00a0holiday leave\u00a0and no one wants to\u00a0take on\u00a0shifts, chaos ensues. Workforce Management\u00a0software bundles all requests,\u00a0identifies\u00a0conflicts, and prevents double bookings.<\/p>\n<h3>Pooling<\/h3>\n<p>Flexibility is worth its weight in gold during\u00a0Holiday\u00a0Season. A digital solution that takes flexible personnel pools into account\u00a0for\u00a0personnel\u00a0planning\u00a0ensures that available and qualified staff end up exactly where they are needed. This avoids time-consuming telephone chains.<\/p>\n<h3>Time recording<\/h3>\n<p>Holiday bonuses, overtime, and compensatory days quickly become a science in themselves during\u00a0Christmas\u00a0Season. Automatic time tracking ensures that no one misses out and that the payroll is correct.<\/p>\n<h3>Self-service &amp; employee app<\/h3>\n<p>Explaining schedule changes 10 times a day? No, thank you. An app ensures transparency and participation, as employees can\u00a0submit\u00a0requests, swap shifts, and provide feedback, all digitally. Requested days off are automatically\u00a0considered\u00a0when generating schedules.<\/p>\n<h3>Analytics &amp; reporting<\/h3>\n<p>If you want to understand, you\u00a0have to\u00a0measure. Dashboards show absences, costs, rest period violations, and even \u201cwhat-if\u201d scenarios.<\/p>\n<p>This is exactly where plano WFM comes into play. As modern, data- and AI-supported workforce management software, it enables accuirate planning and managing staff during the Holiday season. plano WFM not only follows traditional shift schedules but also gets employees on board: with self-service portals (<a href=\"https:\/\/plano-wfm.com\/en\/myplano-employee-self-service-ess\/\">myplano<\/a>), transparent processes, and fair shift distribution. The software offers integrated <a href=\"https:\/\/plano-wfm.com\/en\/time-management-software\/\">time management<\/a>, <a href=\"https:\/\/plano-wfm.com\/en\/time-recording-software\/\">time recording<\/a>, and <a href=\"https:\/\/plano-wfm.com\/en\/skill-management-software\/\">skill management<\/a>, and allows you to determine the right staffing requirements for each station, shift, and qualification class, considering historical data and seasonal fluctuations. This allows you to create schedules that comply with legal requirements and are tailored to individual wishes and real-world requirements.<\/p>\n<p>Are you interested in workforce management in healthcare? Then read our blog on the topic: <a href=\"https:\/\/plano-wfm.com\/en\/hospital-shift-schedule\/\">Hospital Shift Schedule \u2013 The Importance of Digital Shift Scheduling and Its Success Factors!<\/a><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<div class=\"table-cell\" style=\"background-color: #d9f0f0\">\n<h2>Conclusion<\/h2>\n<p>The Christmas season brings special challenges every year: more patients, holidays, vacation entitlements, and the expectation of some peace and quiet within the team. Good planning is worth its weight in gold here. With modern workforce management software, the shift schedule can be clearly organized: shifts are distributed fairly, absences are quickly compensated for, and everyone involved knows who is working when. This ensures that efficient care is provided, the team is relieved of some of the pressure, and there&#8217;s even a little Christmas spirit around.<\/p>\n<\/div>\n<h2><\/h2>\n<h2><span style=\"color: #02b3b5\">Would you like to learn more about workforce management with plano? <\/span><\/h2>\n<p>Further information about our workforce management software and its<br \/>\nareas of application can be found here:<\/p>\n<p><a href=\"https:\/\/plano-wfm.com\/en\/\">\u2192 Workforce Management from plano<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.instagram.com\/plano_wfm\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4312\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2024\/06\/20230714-Instagram.png?w=876\" alt=\"\" width=\"30\" height=\"30\" \/><\/a> <a href=\"https:\/\/www.linkedin.com\/company\/plano-wfm\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4313\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2024\/06\/20230714-LinkedIn-e1717585657990.png?w=50\" alt=\"\" width=\"30\" height=\"30\" \/><\/a> <a href=\"https:\/\/www.youtube.com\/channel\/UCeEZFxHybJ09ab5Ue9qgE4g\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4314\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2024\/06\/20230714-YouTube.png?w=876\" alt=\"\" width=\"30\" height=\"30\" \/> <\/a><a href=\"https:\/\/www.facebook.com\/plano.wfm\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4311\" src=\"https:\/\/plano-wfm.com\/de-de\/wp-content\/uploads\/sites\/40\/2024\/06\/20230714-Facebook.png?w=876\" alt=\"\" width=\"30\" height=\"30\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Christmas season combines holidays, long weekends, and personal expectations for leisure time with the typical additional challenges of the [&#8230;]<\/p>\n","protected":false},"author":199,"featured_media":5579,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_trash_the_other_posts":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-5578","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge"],"acf":[],"jetpack_featured_media_url":"https:\/\/plano-wfm.com\/en\/wp-content\/uploads\/sites\/44\/2025\/12\/header-advent-dienstplan.jpg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/posts\/5578","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/users\/199"}],"replies":[{"embeddable":true,"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/comments?post=5578"}],"version-history":[{"count":3,"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/posts\/5578\/revisions"}],"predecessor-version":[{"id":5582,"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/posts\/5578\/revisions\/5582"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/media\/5579"}],"wp:attachment":[{"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/media?parent=5578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/categories?post=5578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/plano-wfm.com\/en\/wp-json\/wp\/v2\/tags?post=5578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}