Gartner^® Report | Workforce Management

2024 Gartner^® Top Trends Shaping the Retail Store Associate Experience for 2025

This Gartner^® report talks anbout emerging trends shaping the working environment for retail store associates. Companies are increasingly focused on improving the associate experience to secure long-term competitive advantages and increase profitability. 

Get your complimentary copy of the Gartner report and we believe, you’ll find out which trends your business can implement to increase workforce resilience and cost and time efficiency as well as benefit from further positive effects.

Discover relevant WFM measures that provide your store employees with an outstanding associate experience, including:

• automation of planning processes and higher employee satisfaction through AI-enabled skill management
• better customer and employee experiences through collaboration with AI systems
• optimization of workforce planning through AI-enabled forecasting and other technologies

Gartner, Top Trends Shaping the Retail Store Associate Experience for 2025, by Kelsie Marian, Max Panther Hammond, 21 October, 2024

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