Staff planning software / program for retail — automatic shift schedules

More About Retail Staff Planning

  • Staff planning is one of the major challenges in the retail sector. Despite large fluctuations, how can staffing requirements be met without losing sight of employees? Frequent high staffing requirements, various working hour models, and working hours that differ from the classic 9-to-5 job can quickly become a problem here.

    Varying working hours, which can only be reconciled with family life to a certain extent, and a demanding workday means retailers are often struggling to fill openings. Despite these bottlenecks, shift scheduling also needs to be done fairly while still maintaining ongoing operations. So how can you schedule staff in a fair and economical way?

  • Even today, some companies conduct personnel scheduling manually or using Excel. This costs an enormous amount of time, is prone to errors, and is particularly time-consuming when last-minute changes need to be made. Especially when your company reaches a certain number of employees, a digital solution for staff planning or for the entire workforce management process is indispensable.

    With AI-supported schedules, you can ensure fairer retail staff planning. With plano, for example, we rely on the support of intelligent algorithms to help make shift schedules for retail employees fair and efficient. All data on staffing level, availabilities, company and legal regulations, and preferences, such as preferred working hours, are taken into account, automated, and weighted during the shift schedule creation. At the same time, you remain flexible and can, for example, react to short-term fluctuations at any time.

Vorteile der Personaleinsatzplanung von plano

Staff Planning ­for Retail

Your personnel right where you need them - for satisfied customers and employees.

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Schedule Your Employees When You Need Them

Whether in-store, online, or by mail-order: In retail, perfect staff planning matters

Employees need to be on the shop floor when customers need them. Goods need to be on the shelves when customers place their orders. With our modern workforce management system, you can make optimal use of your resources, even when retail demands fluctuate. For better customer service, happier employees, and lower costs.

Perfectly Coordinate Shopping Experience and Working Hours

To ensure everything runs smoothly at the point of sale, retail staffing requirements need to be accurately matched with actual staffing levels. Our workforce management software determines exact demand based on numerous individual factors such as sales, weather, customer frequency, seasonal promotions, past data, and many more. These factors are reconciled with working hour preferences from employees and with other legal and company requirements. Employee scheduling is then planned accurately on a daily, hourly, or minute-by-minute basis.

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Involve Your Employees in Shift Scheduling

Have your employees take part in scheduling and create a fun work environment. With our self-service tools, your employees can help shape their working hours, from digital time recording and shift swapping to vacation requests via app and scheduling with shift preferences.

The result: An employee experience that motivates and has a positive effect on the entire company—with less administrative effort, too.

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plano WFM for Retail Staff Planning

Our workforce management system is perfectly tailored to the requirements of the retail sector.

Whether it’s 24/7 availability of products in online stores or on open-for-business Sundays: Based on calculated staffing requirements, employee preferences, and legal and company-specific regulations, order fluctuations can be balanced out in a cost-optimized way.

Application areas of plano WFM for retail include:

  • Retailers
  • Wholesalers
  • Physical retail stores
  • Online retail stores
  • Omnichannel retailers
Grafik Personalbedarfsplanung mit Über- und Unterdeckung und Einbindung verschiedener Parameter
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AI-supported

We make your life easier: You provide the company requirements, our AI-supported software does the rest.

Limitless

We are and will remain at your side, even after implementation.

Tailor-made

Complex? Yes, please! Our flexible standard software can be customized down to the last detail and tailored to your specific requirements, regardless of employee numbers, industry, or complexity.

Workforce Management for Retail:
Your Benefits

Take advantage of the most important benefits of workforce management for retail:

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Our Success in Numbers

What Our Customers Say

1,000,000 users in 33 countries — How we successfully implement workforce management for our customers

  • Reinhard Rehm-Rink, nutzt Plano für DRK-Kreisverband Kassel-Wolfhagen e.V.

    “With plano WFM, our employees can now plan their schedules flexibly and according to their own personal circumstances. It’s great!”

  • Referenzbild Flughaven - hier ist plano Aviation im Einsatz

    “The entire plano package is consistent and I highly recommend it. The service, customer focus, and product are fantastic!”

  • Referenzbild mit Frau welcher für den Ensatz der plano Dienstplanung bei AVE steht

    “Before the plano modules were implemented, staffing was planned in one day for one day, but now, scheduling is done for the entire week in just one day.”

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