plano | References | LogServ Group
Introduction of Innovative Staff Planning for more than 500 Employees
Founded in 2001 as a subsidiary of voestalpine Stahl GmbH, the LogServ Group, consisting of LogServ and CargoServ, has established itself as a full-service provider with decades of experience in industrial logistics – particularly in the fields of metal production, mechanical engineering, and railway traffic.
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LogServ Group
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Initial situation
Before implementing plano WFM, staff planning at LogServ and CargoServ relied in an SAP-based system and was supplemented by Excel spreadsheets. Due to increasing requirements for user-friendliness, transparency, and mobile availability, a future-proof solution became necessary.
The „iPEP“ project – staff planning based on the plano Workforce Management software – was launched with the objective of providing an intuitive yet powerful application for approximately 500 employees across plant traffic (road), plant railway, and CargoServ operations. Planners and
employees were actively involved from the early concept phase to ensure the solution would meet all requirements.
With the introduction of plano WFM (called “iPEP” at LogServ) and the associated implementation of the plano Roster as well as the plano Shift Scheduling App myplano, the LogServ Group aims to digitize and simplify shift scheduling.
Thanks to its intuitive operation, mobile availability, and integration of time recording and leave management, a noticeable simplification for planners is achieved while transparency is increased and employee empowerment is strengthened.
Branche
Logistics
Number of employees
approx. 500
plano in use
plano Basis, plano Roster, plano Reporting, plano Interfaces, Employee Portal ESS and Shift Scheduling App myplano, plano Service Line
500 LogServ Employees Benefit from:
+ Participation & self-services
+ High transparency in shift scheduling
+ Optimized planning processes
+ Significant time savings
Project goals
Demand-Oriented System Integration
- Optimization of interfaces (SAP systems)
- Integration of a role- and access-based permission concept for clearly defined responsibilities
Employee Satisfaction
- Modern and intuitive user interface
- Increased transparency through the digital employee portal
- System access independent of location, time, and device
- Direct employee involvement through participation
Effective Simplification for Shift Planners
- Reduction of manual processes through centralized data maintenance including real-time adherence (RTA)
- Significant reduction in communication efforts
- Automated reporting
Improvement
Significant Reduction of Manual and Analog
Processes for Planners
The introduction of the plano WFM modules has significantly reduced manual and paper-based processes in workforce planning at the LogServ Group.
Prior to implementation, Excel spreadsheets and printouts led to high time expenditure and error susceptibility. The plano roster now ensures that shift schedules and employee availabilities are centrally and digitally managed, automatically synchronized in real time, and accessible to all involved parties, resulting in a significant increase in efficiency.
This automation has accelerated the planning process and significantly reduced the administrative workload for planners.
Transparency and Empowerment Lead to Employee and Planner Satisfaction
The implementation of plano WFM significantly increases transparency and employee empowerment, resulting in higher satisfaction. Employees can view their shift schedule at any time, submit leave requests, or swap shift with ease by receiving instant feedback.
This autonomy reduces communication efforts and increases employee trust in the planning process. Planners benefit from improved data clarity, as all changes are visible in real time.
This simplifies planning, minimizes sources of error, and reduces administrative effort. Transparency provided by plano WFM also results in better understanding and greater system acceptance.
Improvements for planners
- Reduction of manual and time-consuming analog processes (e.g., paper lists, phone calls)
- Access to real-time updated data, e.g., sick leave notifications
- Optimal overview of employee availabilities, shift swaps, and leave planning
Improvements for employees
- Display on a modern, intuitive, and user-friendly interface
- Empowerment through independent entry of leave requests and shift swaps
- Location-, time-, and device-independent access to shift and leave schedules
- Involvement of planners and employees in the development process of the shift scheduling software
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