Forecasting in the call center – demand-driven planning for first-class customer service
23.02.2024Precise forecasting of staffing requirements in the call centre enables efficient customer service. By forecasting future call volumes and staffing…Advantages of Digital Workforce Management in Retail
06.02.2024Digital workforce scheduling offers retailers numerous benefits: Increased employee satisfaction through flexible working hours, optimised personnel costs through precise demand…Staff deployment
29.08.2023The term staffing deals with what is likely the most important company resource: employees. Proper staffing ensures the necessary workforce…Capacity Planning of Employees
29.08.2023Human resource management is an extremely complex area of responsibility within a company. Various sub-disciplines need to be given equal…HR Software
29.08.2023Today’s economic life is based on modern technologies that not only affect manufacturing, but are also used in the planning,…Qualification Matrix / Competence Matrix for Employees
29.08.2023Not only the quantity but also the quality of personnel is crucial for the success of a company. It's not…Time Recording With SAP & Sage
29.08.2023Time recording is of great importance for companies, both for economic and legal reasons. A professional approach is, therefore, indispensable…WFM: Workforce Management System
29.08.2023Modern and intelligent workforce management (WFM) software allows companies to flexibly adjust their staff planning to actual demand. Because: The…Time Recording Systems
29.08.2023Nowadays, almost every company has had to deal with time recording systems at some time. Time recording is not only…Working time recording
14.08.2023Time recording is an important task within human resource management that companies must address. Not only is it sensible for…
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