Gartner^® Market Guide | Workforce Management

2024 Gartner^®
Market Guide for Workforce Management Applications

The Gartner^® Market Guide 2024 highlights the latest WFM capabilities, provides an overview of suitable software solutions and thus decisively supports companies in their search for a suitable workforce management vendor.

Get your complimentary copy of the Gartner report and find out how workforce management solutions can make a decisive contribution to enhance operational efficiency in your company and boosting employee experience.

Discover the latest WFM trends, essential expert tips, and recommendations, including:

• How the use of AI in Workforce management (WFM) applications can increasingly help to improve operational efficiency and reduce administrative overhead, e.g. through AI-powered demand forecasting, scheduling optimization and skills management
• How AI-enabled skills management can transform how employees are scheduled for work by aligning talent to work based on skills matching
• How companies can use WFM applications to improve employee experience (EX) through e.g. flexible scheduling, conversational interfaces and corporate communications

Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities.

Gartner, Market Guide for Workforce Management Applications, by Josie Xing, Sam Grinter, Ron Hanscome, Kelsie Marian, Ranadip Chandra, David Bobo, Anand Chouksey, August 01, 2024

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