plano | References | Vivantes – Netzwerk für Gesundheit GmbH
Digitization and preferred shift scheduling for approximately 19,000 employees
Vivantes - Netzwerk für Gesundheit GmbH is the largest municipal hospital group in Germany.
Based in Berlin, the healthcare provider owns nine hospitals, 18 nursing homes, two retirement homes and several medical care centers.
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Vivantes
Netzwerk für Gesundheit GmbH
Initial situation
Previously, the Rich Client and the ESS employee portal based on SP-Expert were used for staff planning. Due to changing requirements for a modern planning interface and additional functions, it was necessary to modernize the schedule interface and the employee portal.
Employees and shift planners from various divisions of Vivantes were actively involved in the development process.
Through their direct involvement, specific requirements and functions can be integrated into the design of the shift planning interface and the employee portal.
The introduction of the myplano employee portal, which at Vivantes is named “VivaPlan” to match the corporate design, was intended to meet the employees‘ desire for a modern, clear, location- and device-independent application.
With the optimization and modernization of the existing user interface in the SP-Expert employee portal ESS and Rich Client and the introduction of the plano Roster and the plano planning assistant, the company hopes to significantly reduce administrative tasks. Over the project period of two years, the aim is to adopt a holistic failure management system in the plano roster, introduce employee-managed shift swapping and develop a systemically integrated preferred shift planning system for employees in myplano.
Branche
Healthcare Sector
Number of employees
approx. 19,000
plano in use
plano Basis, plano Roster, plano Reporting, plano Interfaces, Employee Self-Service Portal ESS, Shift Scheduling App myplano, plano Service Line
With plano, we have found the right holistic WFM solution and at the same time a competent partner to achieve our joint development goals of involving our employees more closely in their own scheduling.
Christian Fernekohl
Vivantes - Netzwerk für Gesundheit GmbH
Project goals
Seamless implementation and functional expansion
- Continued use of the existing WFM system in the
plano environment - Integrated failure management in plano Roster and VivaPlan (myplano)
- Employee-managed shift swap via VivaPlan (myplano)
Employee satisfaction
- Modern and appealing user interface
- Location and device-independent use
- Digital & independent entry of shift schedules requests
- Systemically supported self-planning options for employees
Effective relief for shift planners
- Display of employees‘ wishes when creating the target
shift schedule - Effective and needs-oriented employee planning
- Reduction of manual entries from paper or Excel lists
Improvement
Low implementation costs and greater employee and planner satisfaction
By the migration to the modern plano modules, Vivantes has introduced a user-friendly schedule interface, a powerful interface configuration with monitoring function and a mobile-optimized employee portal (ESS). The important goal of avoiding a costly and implementation-intensive change of database or schedule program was achieved.
With the implementation of VivaPlan (myplano), employees also have the option of viewing their shifts independently and on the move, applying for leave, entering requests and, in future, registering shift swaps.
Greater employee involvement and preferred shift planning
Due to the use of VivaPlan (myplano), Vivantes is coming much closer to the desire for greater involvement of employees in the planning process and consideration of individual wishes.
The mobile portal can be used and shift scheduling can be carried out from anywhere and from any end device. More flexibility, increased personal responsibility and participation in the organization of working hours – for Vivantes, this is the result of a stringent drive towards digitalization based on the premise of creating modern working structures for employees.
Improvements for planners
- Optimum overview of employee availability and vacation planning for schedulers
- Elimination of time-consuming and error-prone paper lists
- Fast and secure roster creation in a modern, digital and functional planning environment
Improvements for employees
- More self-determination for employees through independent entry of roster requests and shift swaps
- View roster and vacation schedules regardless of location, time and device
- Views in a modern and user-friendly interface
- Involvement of employees in the development process of the shift schedule software
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