Shift scheduling software / program for the police, fire department, emergency medical service, and civil service — automatic staff planning
More About Staff Planning for the Public Sector
Staff planning is an essential process in the public sector that shouldn’t be underestimated. For the public sector in particular, personnel scheduling ensures resources and employees are assigned as efficiently and effectively as possible and, therefore, best meet the needs of the public. Especially when it comes to the police force, fire department, emergency services, and public health facilities, schedulers face many challenges. While organizations like these need to be staffed around the clock, they can only predict workload to a certain extent. At the same time, current personnel shortages are creating immense pressure and competition for qualified professionals who can cope with the workload.
Staff planning in the public sector needs to be effective without the concrete knowledge of how many assignments and emergencies there will be. Both the administrative side needs to be guaranteed as well as the operational capabilities of the police, fire department, and emergency services. Professional software like plano WFM can support staffing level analysis and, with the help of aspects such as historical data and other influences (e.g., seasonal attractions), forecasts of future staffing requirements can be provided. Based on obtained data and other factors, such as working hour preferences, working hour models, and legal requirements, you can automatically create intelligent and fair schedules.
Above all, shift schedules in the public sector need to comply with legal requirements and, for example, in accordance with working hour regulations, need to ensure maximum working hours are not exceeded. In addition, staff planning must guarantee that both administrative workers, as well as police, fire, and emergency services, can perform their respective tasks adequately. This is essential for public order and primary care of residents.
The needs of the public sector are at the forefront when it comes to staff planning. At the same time, employee needs also need to be taken into account. It’s important to have fair and balanced schedules and rosters. Not only does this evenly distribute the workload among all employees, but it also ensures that nobody is favored or disadvantaged, which can negatively affect the working environment. It also ensures that the scheduling system distributes unpopular shifts (e.g., weekend shifts) in a fair and balanced way. Finally, employee preferences also need to be considered. With plano WFM, employees can participate in shift scheduling through a modern, mobile employee portal, where they can submit requests, swap shifts, and much more. This provides the flexibility needed for a good work-life balance and, thanks to intelligent AI automation, ensures fair and equal shift scheduling based on given specifications.
In the public sector, staff planning is a demanding task. After all, sufficient personnel must be available at all times of the day or night, especially when it comes to the police force, fire department, emergency services, and the armed forces. For civil servants, salaried employees, soldiers, or judges, shift schedules that meet the specific requirements of these branches are also essential. That means the following functions should be included:
- Automatic consideration of legal requirements
- Increased employee satisfaction through clear and fair shift schedules
- Flexible handling of vacation and shift swapping
Problem-free handling of various employment periods - Flexibility for fluctuations in workload
- Standardized and suitable interfaces
- Integrated employee self-service
Staff Planning for the Public Sector
Flexible and fair shift scheduling for the police force, fire department, government authorities, and others in the public sector — with shift schedules that fit life.
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For Employees Ready to Act on Demand
Ensure you have the right employees on duty at all times with fair and flexible shift scheduling.
Whether in healthcare, education, or public safety: The public sector looks after the interest of its citizens in a wide variety of areas, often around the clock.
With fair and efficient shift scheduling, you can ensure employees in the police force, fire department, and others are assigned in the most resource-conserving way and avoid overloading workers. With plano WFM, you can apply your staff in the most efficient manner possible and ensure smooth operational processes, leaving more time for the tasks that matter most.
Involve Staff to Increase Employee Retention
Working with people requires a lot of dedication, sometimes even 24/7. At the same time, aspects like the stressful shift work found in many areas of the public sector make working conditions difficult. Involve your employees in the shift scheduling process and offer them as much flexibility as possible, even despite rigid collective agreements, and help them to optimally balance work and private life with the special requirements of the public sector.
With plano WFM, your employees have the chance to participate in shift scheduling through modern self-service. They can swap shifts themselves, digitally manage vacation requests, and submit working hour preferences. Involve employees when scheduling working hours and ensure optimal and fair schedules at the touch of a button—automatically considering all applicable requirements, regulations, and collective agreements.
AI-supported
We make your life easier: You provide the company requirements, our AI-supported software does the rest.
Limitless
We are and will remain at your side, even after implementation.
Tailor-made
Complex? Yes, please! Our flexible standard software can be customized down to the last detail and tailored to your specific requirements, regardless of employee numbers, industry, or complexity.
plano WFM for the Public Sector:
Your Benefits
Our software is especially suited for the special requirements of the public sector and supports the entire shift scheduling, shift design, and resource optimization process.
Schedule staff based on demand
Ensure you have enough qualified employees in every department or facility to meet demand and guarantee operations run smoothly.
Increase productivity
Your employees are assigned to exactly the right positions and their skills are put to use as best as possible. This increases productivity.
Comply with regulations
With plano WFM, you can be sure to comply with working hour regulations, collective agreements, and organization-specific rules.
Involve employees
plano takes your employees’ needs into account, increasing their satisfaction and commitment.
Optimize resources
With plano, you can make optimal use of your staff resources and avoid overstaffing and understaffing.
Improve service quality
Each employee is specifically assigned to the right tasks, doing exactly what they do best. This improves the quality of service for citizens.
Our Solutions at a Glance
From time recording to shift scheduling: We have the right solution for your needs.
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Our Success in Numbers
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What Our Customers Say
1,000,000 users in 33 countries — How we successfully implement workforce management for our customers
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